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Quality customer service : the art of treating customers as guests /

Martin, william B.

Quality customer service : the art of treating customers as guests / william B. Martin - 2nd ed. - Los Altos : Crisp Publications, Inc., 1989. - iii, 77 p. : ill. ; 25 cm.

Business

1997-09-28

ISBN: 0931961955

Subjects--Topical Terms:
Consumers
Users
Marketing

Dewey Class. No.: 658.812

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