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Customer satisfaction : the other half of your job /

Scott, Dru

Customer satisfaction : the other half of your job / Dru Scott - 1st ed. - Los Altos : Crisp Publications, Inc., 1988. - iv, 112 p. : ill. ; 25 cm.

Business

1997-09-28

ISBN: 0931961572

Subjects--Topical Terms:
Consumers
Users
Marketing

Subjects--Index Terms: Satisfiction tools

Dewey Class. No.: 658.812

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