ITIL : continual service improvement
ITIL : continual service improvement
- 1st ed.
- Norwich,UK : The Stationery Office (TSO), 2007.
- xi, 221p. : illus ; 28cm
Computer Science
2009\01\15
9780113310494 : UKP66.8
Service Improvement
Service Management
Computer Systems
658.478
Computer Science
2009\01\15
9780113310494 : UKP66.8
Service Improvement
Service Management
Computer Systems
658.478