Marketing pharmaceutical services : patron loyalty, satisfaction, and preferences /

Marketing pharmaceutical services : patron loyalty, satisfaction, and preferences / Harry A. Smith, Stephen Joel Coons, editors. - New York : Pharmaceutical Products Press, c1992. - xviii, 368 p. : ill. ; 22 cm.

Includes bibliographical references and index.



1560242094 (pbk.) 1560242086 (acid-free paper)


Pharmaceutical services--Marketing.
Pharmaceutical industry.
Drugstores.

615.10688 / M3451