Customer services : marketing and the competative environment /

Mayall, Carol

Customer services : marketing and the competative environment / Carol Mayall, Sally Palmer - 1st ed. - London : Pitman Publishing, 1993. - x, 276 p. : ill. ; 24.5 cm. - Banking certificate series . - Banking certificate series .

Business



1995-02-01

0273039946 : £15.99


Marketing
Consumer interest

658.812