Customer-Driven Services Management / S. Balachandran
Material type:
TextPublication details: New Delhi : Response Books, 1999.Edition: 1st edDescription: 333p. : illISBN: - 8170368413 8170368421 :
- 658.8120954 19
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Library, Independent University, Bangladesh (IUB) General Stacks | 658.8120954 B171c (Browse shelf(Opens below)) | 1 | Available | 013391 |
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| 658.812 S425c Customer satisfaction : the other half of your job / | 658.812 S798c Complaint Management : the heart of CRM / | 658.812 W747c Profitable customers:how to identify,develop and retain them / | 658.8120954 B171c Customer-Driven Services Management / | 658.818 M549s Sales forecasting management / | 658.82 D672p Promotion : analysis, creativity, and strategy / | 658.82 H432s Successful sponsorship / |
Business
05\30\02
General Management