TY  - BOOK
AU  - Tomalin,Barry
AU  - Thomas,Suhashini
TI  - International English for Call Centres 
SN  - 9780230638969
U1  - 428.24 22
PY  - 2009///
CY  - New Delhi
PB  - Macmillan Publishers India Limited
KW  - English language
KW  - Textbooks for foreign speakers
KW  - Rhetoric
KW  - Problems, exercises, etc
KW  - Report writing
KW  - Essays
KW  - Problems, exercises etc
ER  -