TY  - BOOK
AU  - Looy,Amy Van
TI  - Social Media Management: Technologies and strategies for creating business value 
SN  - 9783319042015 (pbk.)
U1  - 658.0285 
PY  - 2016///]
CY  - Cham
PB  - Springer
KW  - Media management
KW  - Social media
N1  - Includes bibliographical references
ER  -