TY - BOOK AU - Muckian,Michael AU - Woods,John A. TI - The business letter handbook: how to write effective letters & memos for every business situation SN - 1558506144 (pbk.) U1 - 808.066651 20 PY - 1996/// CY - Holbrook, Mass. PB - Adams Media KW - Commercial correspondence KW - Handbooks, manuals, etc ER -