TY  - BOOK
AU  - Besterfield,Dale H.
TI  - Total quality management
SN  - 9789353066314
U1  - 658.4013 22
PY  - 2019///
CY  - India.
PB  - Pearson India Education Services Pvt. Ltd.
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -