TY  - BOOK
AU  - Woodruff,Robert
AU  - Gardial,Sarah F.
TI  - Latest approaches to understanding customer values and satisfaction
SN  - 8187233184 :
U1  - 340.5 19
PY  - 2000///
CY  - New Delhi
PB  - Infinity Books
KW  - Customs union
KW  - Spines
N1  - Includes index and bibliographical references; ecn
N2  - Economics
ER  -