TY - BOOK AU - Caponigro,Jeffrey R. TI - The Crisis councelor: a step-by-step guide to managing a business crisis SN - 0809224909 U1 - 658.4056 19 PY - 2000/// CY - Illinois PB - Contemporary Books KW - Enterdprises KW - Spines KW - Management N1 - gm N2 - Business ER -