TY  - BOOK
AU  - Zeithaml,Valarie A.
TI  - Services Marketing
SN  - 00723122111361.75
U1  - 658.8 19
PY  - 2000///
CY  - Boston
PB  - McGraw-Hill
KW  - Market
KW  - Spines
KW  - Services Industry
N1  - ib
N2  - Business
ER  -