TY  - BOOK
AU  - Sharma, D D
TI  - Total Quality Managemnet: principles, practice and cases
SN  - 9788180545757
U1  - 658.4013 22
PY  - 2004///
CY  - New Delhi
PB  - Sultan Chand & Sons
KW  - Total quality management
N1  - PHR; phr
ER  -