TY - BOOK AU - George,Stephen TI - Uncommon sense: creating business excellence in your organization SN - 047115377X U1 - 658.562 19 PY - 1997/// CY - New York PB - John Wiley and Sons, Inc. KW - Quality control KW - Spines KW - Management N1 - Includes index and bibliographical references N2 - Business ER -