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	1.	Assessing service quality : satisfying the expectations of Library Customers / Peter Hernon, Ellen Altman by Hernon, Peter Altman, Ellen Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Chicago : American Library Association, 1998 Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (1)Location, call number: General Stacks 025.5 H557a. Place hold Request article
	2.	Build your own database / Peter Jacso, F.W. Lancaster by Jacso, Peter Lancaster, F.W Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Chicago : American Library Association, 1999 Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (1)Location, call number: General Stacks 005.74 J12b. Lists: Human resource Management, Management, Sofware Engineering & Computer Science. Place hold Request article
	3.	Building a scholarly communications center : modeling the rutgers experience / Boyd Collins, emily Fabiano, Linda Langschied by Collins, Boyd Fabiano, emily Langschied, Linda Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Chicago : American Library Association, 1999 Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (1)Location, call number: General Stacks 025.00285 B932. Place hold Request article
	4.	Dealing with difficult people in the library / Mark R. Willis. by Willis, Mark R Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : American Library Association, 1999 Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (1)Location, call number: General Stacks 025.5 W734d 1999. Lists: Computer Science and Engineering, Statistics. Place hold Request article
	5.	Evaluating library staff : a perormance appraisal system / Patricia Belcastro by Belcastro, Patricia Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Chicago : American Library Association, 1998 Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (1)Location, call number: General Stacks 023.9 B427e. Place hold Request article
	6.	Fundamentals of Collection Development and Management / Peggy Johnson by Johnson, Peggy Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Chicago : American Library Association, 2004 Availability: Items available for reference: Library, Independent University, Bangladesh (IUB): Not For Loan (1)Location, call number: Reference Stacks 025.21 J68f. Lists: Human resource Management, Management. Request article
	7.	Library security and safety handbook : prevention, policies, and procedures / Bruce A. Shuman by Shuman, Bruce A Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Chicago : American Library Association, 1999 Availability: Not available: Library, Independent University, Bangladesh (IUB): Checked out (1). Place hold Request article
	8.	Library security and safety handbook : prevention, policies, and procedures / Bruce A. Shuman. by Shuman, Bruce A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : American Library Association, 1999 Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (1)Location, call number: General Stacks 025.82 S5621 1999. Lists: Statistics. Place hold Request article
	9.	The Systems librarian : designing roles defining skills / Thomas C. Wilson by Wilson, Thomas C Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Chicago : American Library Association, 1998 Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (1)Location, call number: General Stacks 025.00285 W747t. Lists: Management. Place hold Request article
	10.	No cover image available Virtually yours : models for managing electronic resources and services : proceedings of the joint reference and user services association and Association for Library collections and technical services Institute / edited by Peggy Johnson, Bonnie MacEwan by MacEwan, Bonnie, ed Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Chicago : American Library Association, 1998 Availability: Items available for loan: Library, Independent University, Bangladesh (IUB) (1)Location, call number: General Stacks 025.174 V813. Place hold Request article

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