Complaint Management : the heart of CRM / Bernd Stauss, Wolfgang Seidel
Material type: TextPublication details: Australia : Thomson, 2004.Edition: 1st edDescription: x, 310p. : illus ; 23cmISBN:- 0324202644
- 658.812 19
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Books | Library, Independent University, Bangladesh (IUB) General Stacks | 658.812 S798c (Browse shelf(Opens below)) | 1 | Available | 017614 |
Total holds: 0
Business
2006\09\13
General Management