000 00871nam a2200229 a 4500
001 00013577
005 20230823095059.0
008 121001s2010 ii b 001 0 eng
020 _a9780749450694
040 _aDLC
_cBD-DhIUB
082 0 0 _a332.10688
_222
245 0 0 _aKey account management in financial services :
_btools and techniques for building strong relationships with major clients /
_cPeter Cheverton ... [et al.].
260 _aNew Delhi ;
_aKogan Page India Private Ltd:
_bKogan Page,
_c2010.
300 _axiv, 329 p. :
_bill. ;
_c25 cm. +
_e1 CD-ROM (4 3/4 in.).
504 _aIncludes bibliographical references (p. 324-326) and index.
650 0 _aFinancial services industry
_xManagement.
650 0 _aSelling
_xKey accounts.
650 0 _aMarketing
_xKey accounts.
650 0 _aCustomer services.
700 1 _aCheverton, Peter.
999 _c13619
_d13619
526 _bmkt