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008 101220s2011 njua ob 001 0 eng d
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019 _a767531697
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020 _a9781118386835
_q(electronic bk.)
020 _a1118386833
_q(electronic bk.)
020 _a9781118044452
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020 _a1118044452
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020 _a9781118044469
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020 _a1118044460
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020 _a9781118044445
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020 _a1118044444
_q(electronic bk.)
020 _a1283072556
020 _a9781283072557
020 _z9781118004500
_q(print)
020 _z1118004507
_q(print)
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035 _a(OCoLC)726828586
_z(OCoLC)767531697
_z(OCoLC)770868459
_z(OCoLC)816835358
037 _aA263C4A8-D933-41CD-B5A0-88A5E94253BF
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050 4 _aHD62.6
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072 7 _aBUS
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082 0 4 _a658/.048
_222
049 _aMAIN
100 1 _aPenna, Robert Mark.
245 1 4 _aThe nonprofit outcomes toolbox :
_ba complete guide to program effectiveness, performance measurement, and results /
_cRobert M. Penna ; foreword by Ken Berger.
260 _aHoboken, N.J. :
_bJohn Wiley & Sons,
_c©2011.
300 _a1 online resource (xxi, 356 pages) :
_billustrations.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
490 1 _aWiley nonprofit authority series
504 _aIncludes bibliographical references and index.
505 0 _apt. 1. The basics -- pt. 2. Working with outcomes -- pt. 3. Advanced tools -- pt. 4. Other tools and perspectives.
505 0 _aApproaching outcomes -- The language of outcomes -- The shape of outcomes -- Finding your outcomes -- Planning with outcomes -- The capacity for outcomes -- Tracking with outcomes -- Communicating with outcomes -- Communicating our outcomes -- The power of six sigma -- Keeping it all in balance -- Budgeting with outcomes -- Outcomes in administration -- A different view of nonprofits -- Thinking about value -- Building value in -- A few final tools ...
520 _a"An invaluable guide to the outcome-based tools needed to help nonprofit organizations increase their effectiveness The Nonprofit Outcomes Toolbox identifies stages in the use of outcomes and shows you how to use specific facets of existing outcome models to improve performance and achieve meaningful results. Going beyond the familiar limits of the sector, this volume also illustrates how tools and approaches long in use in the corporate sector can be of great analytical and practical use to nonprofit, philanthropic, and governmental organizations. An outstanding resource for organizational and program leaders interested in improving performance, there is nothing else like this work currently available. Shows how to identify and set meaningful, sustainable outcomes. Illustrates how to track and manage with outcomes. Offers guidance in assessing capacity, and using outcome-based communications. Features a companion Web site with the tools found in this book. Providing the tools and explanations needed to achieve program success, this book is a complete resource for the nonprofit, governmental, or philanthropic professional striving for greater effectiveness in programs or organizations"--
_cProvided by publisher.
588 0 _aPrint version record.
650 0 _aNonprofit organizations
_xManagement
_xEvaluation.
650 0 _aSocial service
_xEvaluation.
650 4 _aNonprofit organizations
_xManagement
_xEvaluation.
650 4 _aSocial service
_xEvaluation.
650 7 _aBUSINESS & ECONOMICS
_xNonprofit Organizations & Charities.
_2bisacsh
650 7 _aNonprofit organizations
_xManagement
_xEvaluation.
_2fast
_0(OCoLC)fst01038916
650 7 _aSocial service
_xEvaluation.
_2fast
_0(OCoLC)fst01123224
655 4 _aElectronic books.
710 2 _aRensselaerville Institute.
710 2 _aCharity Navigator (Firm)
776 0 8 _iPrint version:
_aPenna, Robert Mark.
_tNonprofit outcomes toolbox.
_dHoboken, N.J. : John Wiley & Sons, ©2011
_z9781118004500
_w(DLC) 2010053524
_w(OCoLC)676726358
830 0 _aWiley nonprofit authority series.
856 4 0 _uhttp://dx.doi.org/10.1002/9781118386835
_zWiley Online Library
994 _a92
_bDG1
999 _c18643
_d18602
526 _bmc