| 000 | 00839nam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | 00010225 | ||
| 008 | 110328s2001 ii a g 000 0 eng d | ||
| 020 |
_a0070435049 : _cTK1300.00 |
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| 040 |
_aBD-Dh-IUB _cBD-Dh-IUB |
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| 082 | 0 | 4 |
_a658.812 _219 |
| 100 | 1 | _aSheth, Jagdish N | |
| 245 | 0 | 0 |
_aCustomer Relationship Management : _bemerging concepts, tools and applications / _cJagdish N Sheth, Atul Parvatiyar, G Shainesh |
| 250 | _a1st ed. | ||
| 260 |
_aNew Delhi : _bTata McGraw-Hill Publishing Company Limited, _c2001. |
||
| 300 |
_axv,544p. : _billus ; _c25cm |
||
| 520 | 0 | _aBusiness | |
| 556 | _a2005\03\08 | ||
| 650 | 1 | 7 |
_aManagement _2Spines |
| 650 | 1 | 7 |
_aRelationship _2Spines |
| 650 | 1 | 7 |
_aMarketing _2Spines |
| 700 | 1 | _aParvatiyar, Atul | |
| 700 | 1 | _aShainesh, G | |
| 999 |
_c3339 _d3339 |
||
| 526 | _bgm | ||