000 00594nam a2200205 a 4500
001 00007584
008 110328s1999 nyua g 000 0 eng d
020 _a0471988014
040 _aBD-DhIUB
_cBD-DhIUB
082 0 4 _a658.812
_219
100 1 _aMcKean, John
245 0 0 _aInformation masters :
_bsecrets of the customer race /
_cJohn McKean
250 _a1st ed.
260 _aNew York :
_bJohn-Wiley and Sons, Ltd.,
_c1999.
300 _ax, 287 p. :
_bill. ;
_c24 cm.
520 0 _aBusiness
556 _a2001-11-27
650 1 7 _aCustoms union
_2Spines
999 _c5088
_d5088