000 00626nam a2200229 a 4500
001 00007999
008 110328s1999 ii a g 000 0 eng d
020 _a8170368413 8170368421 :
_cTK.637.50
040 _aBD-DhIUB
_cBD-DhIUB
082 0 4 _a658.8120954
_219
100 1 _aBalachandran, S.
245 0 0 _aCustomer-Driven Services Management /
_cS. Balachandran
250 _a1st ed.
260 _aNew Delhi :
_bResponse Books,
_c1999.
300 _a333p. :
_bill.
520 0 _aBusiness
556 _a05\30\02
650 1 7 _aManagement
_2Spines
651 4 _aIndia
999 _c5503
_d5503
526 _bgm