| 000 | 00799nam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | 00001326 | ||
| 008 | 110328s1993 a g 000 0 eng d | ||
| 020 |
_a0273039946 : _c£15.99 |
||
| 040 |
_aBD-DhIUB _cBD-DhIUB |
||
| 082 | 0 | 4 |
_a658.812 _219 |
| 100 | 1 | _aMayall, Carol | |
| 245 | 0 | 0 |
_aCustomer services : _bmarketing and the competative environment / _cCarol Mayall, Sally Palmer |
| 250 | _a1st ed. | ||
| 260 |
_aLondon : _bPitman Publishing, _c1993. |
||
| 300 |
_ax, 276 p. : _bill. ; _c24.5 cm. |
||
| 490 | 1 | _aBanking certificate series | |
| 520 | 0 | _aBusiness | |
| 556 | _a1995-02-01 | ||
| 650 | 1 | 7 |
_aMarketing _2Spines |
| 650 | 1 | 7 |
_aConsumer interest _2Spines |
| 700 | 1 | _aPalmer, Sally | |
| 830 | 0 | _aBanking certificate series | |
| 999 |
_c8287 _d8287 |
||
| 526 | _benv | ||