Services Marketing : integrating customer Focus Across the firm /
Zeithaml, Valarie A
Services Marketing : integrating customer Focus Across the firm / Valarie A Zeithaml, Mary Jo Bitner - 3rd ed. - Boston : McGraw Hill\Irwin, 2003. - xx,668p. : illus ; 25cm
Business
01\14\04
0071199144 : TK.1606.50
Marketing
Services industries
658.8
Services Marketing : integrating customer Focus Across the firm / Valarie A Zeithaml, Mary Jo Bitner - 3rd ed. - Boston : McGraw Hill\Irwin, 2003. - xx,668p. : illus ; 25cm
Business
01\14\04
0071199144 : TK.1606.50
Marketing
Services industries
658.8