Services Marketing : (Record no. 2409)
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000 -LEADER | |
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fixed length control field | 00747nam a2200253 a 4500 |
001 - CONTROL NUMBER | |
control field | 00009293 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 110328s2003 maua g 000 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 0071199144 : |
Terms of availability | TK.1606.50 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | BD-Dh-IUB |
Transcribing agency | BD-Dh-IUB |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Edition number | 19 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Zeithaml, Valarie A |
245 00 - TITLE STATEMENT | |
Title | Services Marketing : |
Remainder of title | integrating customer Focus Across the firm / |
Statement of responsibility, etc | Valarie A Zeithaml, Mary Jo Bitner |
250 ## - EDITION STATEMENT | |
Edition statement | 3rd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Boston : |
Name of publisher, distributor, etc | McGraw Hill\Irwin, |
Date of publication, distribution, etc | 2003. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xx,668p. : |
Other physical details | illus ; |
Dimensions | 25cm |
520 0# - SUMMARY, ETC. | |
Summary, etc | Business |
556 ## - INFORMATION ABOUT DOCUMENTATION NOTE | |
Information about documentation note | 01\14\04 |
526 ## - STUDY PROGRAM INFORMATION NOTE | |
Department | International Business |
650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Marketing |
Source of heading or term | Spines |
650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Services industries |
Source of heading or term | Spines |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Bitner, Mary Jo |
942 00 - ADDED ENTRY ELEMENTS (KOHA) | |
Koha issues (borrowed), all copies | 2 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dewey Decimal Classification | Library, Independent University, Bangladesh (IUB) | Library, Independent University, Bangladesh (IUB) | General Stacks | 22/12/2003 | 1606.50 | 10 | 6 | 658.8 Z48s | 014553 | 20/08/2017 | 23/07/2017 | 1 | 16/05/2011 | Books | |||||
Dewey Decimal Classification | Library, Independent University, Bangladesh (IUB) | Library, Independent University, Bangladesh (IUB) | General Stacks | 21/04/2011 | 0.00 | 22 | 7 | 658.8 Z48s | 016698 | 11/04/2017 | 28/03/2017 | 2 | 16/05/2011 | Books | |||||
Dewey Decimal Classification | Library, Independent University, Bangladesh (IUB) | Library, Independent University, Bangladesh (IUB) | General Stacks | 21/04/2011 | 0.00 | 7 | 5 | 658.8 Z48s | 016983 | 25/02/2024 | 01/02/2024 | 3 | 16/05/2011 | Books | |||||
Withdrawn | Dewey Decimal Classification | Library, Independent University, Bangladesh (IUB) | Library, Independent University, Bangladesh (IUB) | General Stacks | 21/04/2011 | 0.00 | 25 | 11 | 658.8 Z48s | 016982 | 28/03/2017 | 07/03/2017 | 4 | 16/05/2011 | Books | ||||
Dewey Decimal Classification | Library, Independent University, Bangladesh (IUB) | Library, Independent University, Bangladesh (IUB) | General Stacks | 19/04/2017 | 8 | 1 | 658.8 Z48s 2003 | 020193 | 09/06/2024 | 05/06/2024 | 5 | 19/04/2017 | Books |