Assessing service quality : (Record no. 4315)

MARC details
000 -LEADER
fixed length control field 00782nam a2200241 a 4500
001 - CONTROL NUMBER
control field 00006811
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110328s1998 ilua g 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0838934897 :
Terms of availability Tk.2160.00
040 ## - CATALOGING SOURCE
Original cataloging agency BD-DhIUB
Transcribing agency BD-DhIUB
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 025.5
Edition number 19
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Hernon, Peter
245 00 - TITLE STATEMENT
Title Assessing service quality :
Remainder of title satisfying the expectations of Library Customers /
Statement of responsibility, etc Peter Hernon, Ellen Altman
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Chicago :
Name of publisher, distributor, etc American Library Association,
Date of publication, distribution, etc 1998.
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 243 p. :
Other physical details ill. ;
Dimensions 23 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes index and bibliographical references
520 0# - SUMMARY, ETC.
Summary, etc General Collection
556 ## - INFORMATION ABOUT DOCUMENTATION NOTE
Information about documentation note 2001-01-02
650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Libraries
Source of heading or term Spines
651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name United States
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Altman, Ellen
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Copy number Price effective from Koha item type
    Dewey Decimal Classification     Library, Independent University, Bangladesh (IUB) Library, Independent University, Bangladesh (IUB) General Stacks 21/04/2011   0.00 1 7 025.5 H557a 012267 09/04/2014 23/05/2011 1 16/05/2011 Books