Quality customer service : the art of treating customers as guests / william B. Martin

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Material type: Text

TextPublication details: Los Altos : Crisp Publications, Inc., 1989.Edition: 2nd edDescription: iii, 77 p. : ill. ; 25 cmISBN:

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DDC classification:

Subject: Business

List(s) this item appears in: Marketing

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode	Item holds
Books	Library, Independent University, Bangladesh (IUB) General Stacks	658.812 M379q (Browse shelf(Opens below))	1	Available		005850

Total holds: 0

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Previous	658.812 D393h Handlig customer complaints:turning challenges into opportunities /	658.812 G6767c 2000 Customer relationship management essentials /	658.812 M2811s 2012 The 6 Disciplines of Customer Experience : Outside in : the power of putting customers at the center of your business /	658.812 M379q Quality customer service : the art of treating customers as guests /	658.812 M467c Customer services : marketing and the competative environment /	658.812 M487i Information masters : secrets of the customer race /	658.812 S425c Customer satisfaction : the other half of your job /	Next

Business

1997-09-28

Marketing