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Customer Relationship Management : emerging concepts, tools and applications / Jagdish N Sheth, Atul Parvatiyar, G Shainesh
Material type:
TextPublication details: New Delhi : Tata McGraw-Hill Publishing Company Limited, 2001.Edition: 1st edDescription: xv,544p. : illus ; 25cmISBN: - 0070435049 :
- 658.812 19
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds | |
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Library, Independent University, Bangladesh (IUB) General Stacks | 658.812 C987 (Browse shelf(Opens below)) | 1 | Available | 015556 |
Total holds: 0
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| 658.8107 C466s Sales training basics / | 658.8107 R643t Training Games : for trainers and sales managers / | 658.810954 G978s Sales Management : in the Indian perspective / | 658.812 C987 Customer Relationship Management : emerging concepts, tools and applications / | 658.812 D393h Handlig customer complaints:turning challenges into opportunities / | 658.812 G6767c 2000 Customer relationship management essentials / | 658.812 M2811s 2012 The 6 Disciplines of Customer Experience : Outside in : the power of putting customers at the center of your business / |
Business
2005\03\08
General Management