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Customer services : marketing and the competative environment / Carol Mayall, Sally Palmer
Material type:
TextSeries: Banking certificate seriesPublication details: London : Pitman Publishing, 1993.Edition: 1st edDescription: x, 276 p. : ill. ; 24.5 cmISBN: - 0273039946 :
- 658.812 19
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Library, Independent University, Bangladesh (IUB) General Stacks | 658.812 M467c (Browse shelf(Opens below)) | 1 | Available | 001859 |
Total holds: 0
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| 658.812 G6767c 2000 Customer relationship management essentials / | 658.812 M2811s 2012 The 6 Disciplines of Customer Experience : Outside in : the power of putting customers at the center of your business / | 658.812 M379q Quality customer service : the art of treating customers as guests / | 658.812 M467c Customer services : marketing and the competative environment / | 658.812 M487i Information masters : secrets of the customer race / | 658.812 S425c Customer satisfaction : the other half of your job / | 658.812 S425c Customer satisfaction : the other half of your job / |
Business
1995-02-01
Environmental Science